Privacy Policy

At fiberflarex, your privacy is our top priority. We deeply appreciate your trust and are dedicated to protecting your personal information with utmost care. This Privacy Policy outlines clearly and transparently what information we collect, how we use and protect it, your rights regarding data sharing, and how you can contact us with any privacy-related questions or concerns.

Our Promise: fiberflarex will never sell, rent, or share your personal data with third parties for marketing purposes.

1. Information We Collect

We gather your personal information during interactions such as registration, purchases, and customer service inquiries. Specifically, we collect:

  • Identity & Contact Details: Your name, email address, delivery and billing addresses, order history, communications with customer service, product preferences, and other details you provide.

  • Transaction Information: Payment method details including card type and partial card numbers.

  • Technical Information: IP address, browser type, device location, operating system, and other relevant login details (excluding passwords).

  • Marketing Preferences: Your choices concerning promotional communications and preferred methods of contact.

2. Information You Provide

When interacting with our website, you voluntarily share personal details such as your name, email, address, product preferences, purchase history, feedback, photos, videos, location, and any social connections you choose to provide.

3. How We Use Your Information

We thoughtfully utilize your information to:

  • Tailor communications and suggest products based on your interests and preferences.

  • Continuously enhance our services based on your feedback and purchase history.

  • Efficiently handle your inquiries and provide exceptional customer support.

  • Smoothly process orders, manage payments, and ensure timely deliveries.

  • Deliver consistent, high-quality service before, during, and after each purchase.

4. Cookies, Web Analytics, and Social Sharing

To enhance your browsing experience, fiberflarex employs cookies, Google Analytics, web server logs, and web beacons:

  • Cookies: Store your preferences, maintain your shopping cart, and customize your browsing experience, including language and currency settings.

  • Google Analytics: Track website usage to continually improve site functionality and user experience.

  • Social Sharing: Facilitate effortless sharing of our products and content on social media platforms.

You have the option to accept or decline cookies. Declining may restrict some site features. To opt-out of Google Analytics, visit Google Analytics Opt-out.

5. Email and Text Notifications

With your consent, we provide promotional updates through email or text messages, ensuring limited frequency and no charges. To unsubscribe, simply contact us at [email protected].

6. Data Sharing Policy

We only share your information with essential partners necessary for operational purposes, including:

  • Payment processors, financial institutions, and shipping providers.

  • Technology and marketing partners who support website management.

  • Governmental agencies if legally required.

Information may also be disclosed when mandated by law or to prevent fraudulent or illegal activities.

7. Security Measures

Protecting your personal data is crucial to us. We employ advanced security measures such as:

  • Secure servers for data storage.

  • SSL encryption for safe payment transactions.

  • Trusted third-party payment platforms like PayPal to minimize risk.

Though no system guarantees absolute security, we continually enhance our protection measures to safeguard your data.

8. Data Retention

We retain your personal information for as long as your account remains active or as necessary to provide our services. We may retain some information longer if required by law or to prevent fraud.

9. Your Right to Withdraw Consent

You can withdraw consent or object to your data processing at any time. However, this may limit your access to certain website features or services. To review, change, or delete your data, please contact us at [email protected].

10. Reviewing and Updating Your Data

You have the right to access, update, or delete your personal data. We may require identity verification before processing such requests. To exercise these rights, contact us via email at [email protected].

11. Policy Updates

We will clearly communicate any future changes to this Privacy Policy on this page and, if significant, via email. Please periodically review this policy to stay informed.

Thank you for choosing fiberflarex. We remain committed to protecting your privacy and ensuring a secure, enjoyable shopping experience.